ABIGAIL LAZARO
Highland,CA
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Wellversed in the hospitality and retail industries, with a focus on customer relations, problem-solving, and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kohl's
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Burger Maker
Hate Burger
10.2023 - 06.2024
- Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Streamlined order preparation by effectively multitasking and prioritizing tasks during peak hours.
Crew Member
McDonald's
01.2023 - 09.2023
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Nursing
California Baptist University
Riverside, CA12.2028
High School Diploma -
San Gorgonio High School
San Bernardino, CA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Verbal/written communication
- Sales expertise
- Critical thinking
Timeline
Sales Associate
Kohl's
11.2023 - Current
Burger Maker
Hate Burger
10.2023 - 06.2024
Crew Member
McDonald's
01.2023 - 09.2023
Bachelor of Science - Nursing
California Baptist University
High School Diploma -
San Gorgonio High School