Summary
Skills
Work History
Education
Languages
Generic

Abigail Lee

Baltimore,MD

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Erickson Senior Living. Proven ability to foster positive relationships and manage high-volume service while maintaining attention to detail. Recognized for effective time management and team collaboration, contributing to a welcoming dining atmosphere and enhanced guest experiences.

Skills

  • Strong work ethic
  • Exceptional customer service
  • Team collaboration
  • Service prioritization
  • Strong multitasking
  • Relationship building
  • Effective time management
  • Friendly, positive attitude
  • Dependable and responsible
  • Flexible and adaptable

Work History

Server

Erickson Senior Living
Parkville, MD
03.2022 - Current
  • Delivered exceptional dining experiences by accurately taking and processing orders.
  • Managed customer inquiries and resolved issues promptly to maintain service quality.
  • Monitored inventory levels and coordinated restocking of supplies as needed.
  • Fostered positive relationships with residents, contributing to a welcoming community atmosphere.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

No Degree - Political Science

Goucher College
Towson, MD
05-2028

High School Diploma -

Eastern Technical High School
Essex. MD
05-2024

Languages

English
Native or Bilingual
Spanish
Limited Working