Abigail Loera
Summary
Dependable employee seeking opportunity within the IT field to expand skills and knowledge while contributing to the company success. Considered hardworking, quick learner, and detail-oriented.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvment
McAllen, Texas
05.2025 - Current
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
- Assisted customers in locating and handling merchandise to ensure a positive shopping experience
- Guide customers through shopping or checkout
- Process orders and deliveries accurately so customers receive merchandise as expected and on time
- Cross-functionally trained in various store areas to enhance overall customer service delivery
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies
- Executed tasks to support team operations and streamline workflow
Assembler
Stanley Black & Decker
Mission, Texas
11.2020 - 05.2024
- Assembled products according to specifications and quality standards.
- Inspect finished products for defects and conformance to customer requirements.
- Inspected components for defects and ensured proper functionality.
- Detected potential defects and implemented corrective measures to maintain quality standards.
- Collaborated with team members to streamline assembly processes.
- Record production data such as number of units produced, rejected items.
Sales Associate
7-eleven
Edinburg, TX
03.2018 - 08.2020
- Greeted customers and provided exceptional customer service.
- Provided excellent customer service in a fast-paced convenience store environment.
- Operated cash register and processed transactions accurately and efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness and organization of sales floor and checkout areas regularly.
Education
Bachelor of Science - Computer Science
South Texas College
McAllen, TX05-2025
Skills
- Customer service
- Attention to detail
- Problem solving
- Team collaboration
- Adaptability
- Microsoft Office
- Programming
Timeline
Customer Service Associate
Lowes Home Improvment
05.2025 - Current
Assembler
Stanley Black & Decker
11.2020 - 05.2024
Sales Associate
7-eleven
03.2018 - 08.2020
Bachelor of Science - Computer Science
South Texas College