Abigail London
Summerville,SC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Hairstylist
Great Clips
Hickory, NC
11.2023 - 02.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
Server
Carrabba's Italian Restaurant
Huntsville, AL
09.2015 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hairstylist-Manager
Sport Clips
Meridian, MS
05.2022 - 08.2023
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Cashier
Walmart
Granite Falls, NC
03.2023 - 05.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Self-Employed Hairstylist
Cuts & Stuff Salon
Hazel Green, AL
10.2020 - 03.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Maintained clean and organized work station, complying with health and safety standards.
- Built rapport with clients to understand their style preferences and hair care routines.
- Initiated referral program, significantly increasing new client acquisition.
Hair Stylist -Manager
Headstart Salon
Meridianville, AL
04.2017 - 10.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
- Trained junior hairstylists in advanced cutting techniques, resulting in increased skill levels and customer satisfaction ratings.
- Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
- Conducted regular performance evaluations of hairstyling team members, offering constructive feedback and implementing improvement plans when necessary.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
- Implemented inventory control measures to reduce waste and ensure the availability of essential supplies for stylists.
- Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
- Successfully managed budgets and financial reporting for the salon by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
- Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth within the company.
- Assisted management with marketing initiatives to attract new customers via social media promotions and community outreach events.
- Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
- Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
- Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Maintained general appointment calendar and set shift schedules.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Scheduled employees to maintain adequate coverage during business hours.
Server
Panda Chinese and Japanese Restaurant
Huntsville, AL
02.2017 - 06.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bulk Picker
Technicolor
Huntsville, AL
11.2015 - 05.2017
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Entered package information into company's computer system.
- Maximized order accuracy with meticulous attention to detail while picking items for shipment.
- Completed regular inventory audits, ensuring accurate stock levels and helping prevent stockouts or excess inventory buildup.
- Reduced errors in order fulfillment through consistent double-checking of picked items against packing lists.
- Enhanced customer satisfaction by ensuring timely fulfillment of large-scale orders.
- Continuously updated knowledge about product locations, enabling efficient navigation of the warehouse floor during the picking process.
- Supported smooth operations at peak times by willingly taking on additional responsibilities when needed.
- Consistently met or exceeded daily quotas for order fulfillment, contributing to overall team performance goals.
- Provided excellent internal customer service while working closely with other departments such as shipping or receiving teams.
- Participated actively in team meetings, sharing best practices and discussing areas for continuous improvement within the bulk picking operation.
- Contributed to a clean and organized warehouse space by properly disposing of packaging materials and waste products.
- Maintained a safe working environment, adhering to company safety policies and guidelines.
- Assisted in training new employees on bulk picking procedures, fostering an atmosphere of teamwork and collaboration.
Self-Employed Hairstylist
Trendy Cuts Salon
Fayetteville, TN
08.2015 - 02.2016
Taco Bell/KFC
Taco Bell/KFC
Meridianville, AL
08.2012 - 06.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Babysitter
Craig Martin
Toney, AL
09.2009 - 03.2011
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Education
Cosmetology License - Cosmetology
Fayetteville School of Cosmetology
Fayetteville01.2015
Skills
- Quick learner
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Dependability
- Reliability and punctuality
- Maintaining safe environment
- Child supervision
- Attention to detail
- Toddler care experience
- Adaptability and resilience
- Playing puzzles and games
- Reading and storytelling
- Infant care experience
- Professionalism and discretion
- Diaper changing proficiency
- Multitasking and organization
- Clear communication
- Positive reinforcement
- Calm demeanor
- Positive and professional
- Keeping children safe
- Responsible decision-making
- Meal and snack preparation
- Infant and toddler care
- Child monitoring
- Giving medicines as appropriate
- Team building
Timeline
Hairstylist
Great Clips
11.2023 - 02.2024
Cashier
Walmart
03.2023 - 05.2023
Hairstylist-Manager
Sport Clips
05.2022 - 08.2023
Self-Employed Hairstylist
Cuts & Stuff Salon
10.2020 - 03.2022
Hair Stylist -Manager
Headstart Salon
04.2017 - 10.2020
Server
Panda Chinese and Japanese Restaurant
02.2017 - 06.2018
Bulk Picker
Technicolor
11.2015 - 05.2017
Server
Carrabba's Italian Restaurant
09.2015 - 06.2016
Self-Employed Hairstylist
Trendy Cuts Salon
08.2015 - 02.2016
Taco Bell/KFC
Taco Bell/KFC
08.2012 - 06.2013
Babysitter
Craig Martin
09.2009 - 03.2011
Cosmetology License - Cosmetology
Fayetteville School of Cosmetology