Abigail Maendl
Caldwell,ID
Summary
Driven by a passion for excellence, I honed my customer service and teamwork skills at Savers, enhancing client satisfaction and contributing to store performance. My experience spans from sales to cosmetology and theater, showcasing my ability and willing to learn to build strong relationships as well as providing exceptional services. While also being Hardworking and passionate about the beauty industry with strong organizational skills eager to secure entry-level Cosmetologist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Savers
1560 Caldwell Blvd Nampa Idaho 83651
08.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies and sales floor organization for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, and locate items
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Cosmetology Student
Oliver Finley Academy
Boise ID
09.2022 - 10.2023
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Expanded knowledge of industry trends and techniques by attending workshops, product Knowledge classes,and Hands on classes
- Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
- Established rapport with diverse clientele by adapting communication styles according to individual preferences or cultural backgrounds while maintaining professionalism at all times.
- Received positive feedback from clients for excellent customer service skills, attention to detail, and ability to make them feel comfortable throughout their appointments.
Assistant Director
Vallivue High School, Theater Department
1407 E Homedale Rd, Caldwell ID 83607
09.2021 - 11.2021
- Worked closely with Joseph Stevenson the theater director to provide effective assistance for specific aspects of show operation.
- Streamlined communication to foster a collaborative learning environment.
- Ensured timely delivery of props and costumes through effective communication and organization.
- Supported directors in maintaining a positive working atmosphere by addressing conflicts within casts or crews promptly and diplomatically.
- Ensured compliance with industry regulations and safety standards, maintaining a secure environment for cast, crew, and audience members.
Assistant Makeup Artist
Alyxaine Vetter
Caldwell, ID
03.2016 - 12.2019
- Streamlined makeup application processes by efficiently organizing supplies and tools for easy accessibility during appointments.
- Promoted a positive work environment by fostering open communication among team members during projects.
- Supported backstage operations during Theatrical productions,by helping wig preps best to my ability and Knowledge at the time.
- Assisted in prosthetic removal through quick change
- Applied makeup in accordance with clothing style.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Sanitized makeup tools to avoid spread of infection.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
Education
Beauty School Completion - Cosmetology
Oliver Finley Academy of Cosmetology
Garden City, ID10.2023
High School Diploma -
Vallivue High School
Caldwell, ID05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Listening Skills
- Reliable and punctual
- Relationship Building
- Flexible Schedule
- Eggar to learn
Timeline
Cosmetology Student
Oliver Finley Academy
09.2022 - 10.2023
Sales Associate
Savers
08.2022 - Current
Assistant Director
Vallivue High School, Theater Department
09.2021 - 11.2021
Assistant Makeup Artist
Alyxaine Vetter
03.2016 - 12.2019
Beauty School Completion - Cosmetology
Oliver Finley Academy of Cosmetology
High School Diploma -
Vallivue High School