Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail M. Klemann

Lodi,WI

Summary

Dedicated customer service professional with hands-on experience in cash handling and inventory management. Committed to enhancing customer satisfaction through effective issue resolution and meticulous attention to detail in transactions and scheduling.

Overview

3
3
years of post-secondary education
8
8
years of professional experience

Work History

Cashier

Raw Rations Pet Food and Wellness
09.2024 - Current
  • Assisting customers in the store and on the phone
  • Assisted customers with order placements to ensure satisfaction and efficiency
  • Invoicing customers for services provided
  • Scheduling Appointments for our groomer
  • Checked inventory upon arrival to confirm product accuracy and availability
  • Maintained store cleanliness to enhance customer experience and safety

Doggy Daycare Attendant

Happy Dogz Daycare
Madison, USA
11.2021 - 05.2024
  • Maintained cleanliness of customer areas to ensure a welcoming environment
  • Managing the cleanliness of customer areas
  • Processed invoices for services provided to facilitate smooth transactions
  • Communicated any issues regarding dogs to customers for timely resolution
  • Located in Madison, WI

Customer Service Desk/Cashier

Qualheim’s True Value
Shawano, USA
08.2018 - 10.2020
  • Processed accurate returns and refunds for customers, enhancing satisfaction and trust
  • Assisted customers with inquiries and product selection in-store. in finding products throughout the store
  • Guided customers in locating products throughout the store, improving their shopping experience
  • Ensuring accuracy in cash drawers after other employees' shifts ended
  • Ensuring accuracy in cash drawers after other employees' shifts ended
  • Issuing State Department of Natural Resources licensing permits
  • Provided customer service in Shawano, WI, addressing inquiries and resolving issues. in Shawano, WI.

Education

High School Diploma - with honors

Bowler High School
Bowler, WI
10.2018 - 06.2020

Some College (No Degree) - Intro to Psychology, Chemistry, Medical terminology, Biology

Madison Area Technical College
Madison, USA
08.2021 - 09.2022

Skills

  • Cash handling
  • Excel
  • Outlook
  • Microsoft Word
  • PowerPoint
  • Access
  • Google Chrome
  • Point of sale
  • Inventory management
  • Customer invoicing
  • Appointment scheduling
  • Customer service
  • Attention to detail
  • Cash handling and management
  • Refund handling
  • Customer assistance
  • Cash drawer balancing
  • Issue resolution
  • Upselling techniques

Timeline

Cashier

Raw Rations Pet Food and Wellness
09.2024 - Current

Doggy Daycare Attendant

Happy Dogz Daycare
11.2021 - 05.2024

Some College (No Degree) - Intro to Psychology, Chemistry, Medical terminology, Biology

Madison Area Technical College
08.2021 - 09.2022

High School Diploma - with honors

Bowler High School
10.2018 - 06.2020

Customer Service Desk/Cashier

Qualheim’s True Value
08.2018 - 10.2020
Abigail M. Klemann