Abigail Morrow
Woodlands,TX
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Hostess
Whiskey Cake Kitchen & Bar
11.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Barista
Dutch Bros
02.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
Childcare worker
Restoration Church
01.2022 - 02.2023
- Read to children and taught them simple painting, drawing, handicrafts and songs
- Observed and monitored children's play activities
- Communicated with children's parents and guardians about daily activities, behaviors and related issues
- Maintain safe play environment
Staff Member
Press Waffle Co.
08.2021 - 12.2021
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
- Obtained food and drinks orders using standard order pad or memorization
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Swept and mopped floors and removed trash
- Answered telephones to take reservations or to-go orders
- Listened to customer concerns and complaints and quickly rectified issues
Education
High School Diploma -
True North Academy
05.2024
Skills
- Communication
- Fast Worker
- Team Player
- POS Systems
- Menu Memorization
- Cash Handling
- Opening and Closing Duties
- Friendly and Outgoing
Timeline
Hostess
Whiskey Cake Kitchen & Bar
11.2023 - Current
Barista
Dutch Bros
02.2023 - Current
Childcare worker
Restoration Church
01.2022 - 02.2023
Staff Member
Press Waffle Co.
08.2021 - 12.2021
High School Diploma -
True North Academy
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