Abigail Phillips
Hyde Park,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teller position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Shift Leader
Smoothie King
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
High School Diploma -
Franklin D Roosevelt Senior High School
Hyde Park, NY06.2022
Skills
- Customer Service Management
- Team Collaboration and Leadership
- POS System Operation
- Issue Resolution
- Team Leadership
- Complaint Resolution
- Flexible Schedule
- Cash Handling
- Problem-Solving
- Training Assistance
- Positive Attitude
- Drawer Assignments
- Policy and Procedure Enforcement
- Drawer Balancing
- Cash Counting
- Exceptional Customer Service
- Product Knowledge
- Organizing Work Stations
- Area and Facility Cleaning
Timeline
Shift Leader
Smoothie King
09.2022 - Current
High School Diploma -
Franklin D Roosevelt Senior High School