Abigail Quintero Hernandez
Atascosa Bank
Pleasanton,TX
2
Languages
4
years of professional experience
Developed exceptional customer service and account management skills in fast-paced banking environment. Demonstrates strong attention to detail and effective communication abilities, ensuring efficient and accurate account handling. Seeking to transition into new field where these skills can drive positive outcomes and customer satisfaction.
Work History
Teller & New Accounts Representative
3 Years 4 Months- Processed new account applications efficiently, ensuring compliance with banking regulations.
- Educated clients on account features, enhancing customer engagement and satisfaction.
- Identified potential fraudulent activities through careful monitoring of account activity, reducing financial risk for both clients and the institution.
- Assisted clients in selecting appropriate financial products based on their needs and goals.
Teller & New Accounts Representative
1 Year 1 Month- Processed customer transactions accurately and efficiently using banking software.
- Managed cash drawer, ensuring accuracy during daily reconciliations and end-of-day reports.
- Maintained compliance with regulatory requirements while performing all banking operations diligently.
- Responded to customer inquiries regarding new accounts and account services.
Education
High School Diploma
Skills
Customer care experience
Banking operations
Cash handling experience
Problem-solving
Multitasking
Adaptability and flexibility
Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teller & New Accounts Representative
Atascosa Bank
07.2023 - CurrentRead More
Teller & New Accounts Representative
Citizens National Bank
06.2022 - 07.2023Read More
Early High School
High School Diploma
Read More