Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Tyanna Adams

Coalgate,Ok

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

New Accounts Representative /Bank Teller

FIRSTBANK
COALGATE, OK
08.2018 - Current
  • Greeted and welcomed customers to the bank.
  • Assisted customers in completing new account paperwork accurately.
  • Provided customers with information on financial products and services offered by the bank.
  • Processed customer deposits, withdrawals, transfers, loan payments, and other transactions.
  • Verified customer identification documents for compliance with Bank Secrecy Act regulations.
  • Researched customer inquiries regarding accounts, transactions, fees and services.
  • Performed data entry of new accounts into banking system database.
  • Maintained accurate records of customer accounts and transactions.
  • Advised customers on appropriate banking products to meet their needs.
  • Reviewed existing accounts for accuracy and completeness of documentation.
  • Monitored customer accounts for suspicious activity or unusual patterns.
  • Followed up with customers regarding outstanding account balances or discrepancies.
  • Answered incoming calls from customers related to their accounts.
  • Responded promptly to emails from clients requesting assistance.
  • Assisted branch personnel with various tasks as needed.
  • Provided excellent customer service at all times while interacting with clients.

Education

High School Diploma -

Coalgate Public Schools
Coalgate, Ok
05-2013

Some College (No Degree) - General Studies

SOSU
Durant, Ok

Skills

  • Customer care experience
  • Account verification and reconciliation
  • Multimedia Presentations
  • File Maintenance
  • Cash handling experience
  • Excellent Communication
  • Teamwork and Collaboration
  • Professionalism
  • Active Listening
  • Relationship Building
  • Self Motivation
  • Time Management
  • Reliability

REFERENCES

  • Kelsey Ward, (580)271-0794, past supervisor
  • Alix Sterling, (575)441-8844, coworker
  • Melissa Farley, (580)380-7733
  • Taylor Peck, (214) 906-9830, coworker
  • Naomi Nichols, (580)927-0108, coworker
  • Mackenzie Hogue, (580)927-0121, coworker

Timeline

New Accounts Representative /Bank Teller

FIRSTBANK
08.2018 - Current

High School Diploma -

Coalgate Public Schools

Some College (No Degree) - General Studies

SOSU

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