Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
New Accounts Representative
Charles Schwab
Omaha, NE
01.2020 - Current
Provided excellent customer service at all times while interacting with clients.
Provided customers with information on financial products and services offered by the bank.
Advised customers on appropriate banking products to meet their needs.
Housing Specialist
Omaha Housing Authority
Omaha, NE
01.2019 - 12.2019
Conducted assessments to determine eligibility for rental assistance programs.
Monitored compliance with applicable regulations and laws governing housing programs.
Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
Visitation Specialist
Owens and Associates
Omaha, NE
03.2005 - 04.2006
Adhered strictly to all confidentiality requirements outlined by state laws when handling sensitive information related to ongoing cases.
Developed resources for clients by providing referrals to community-based organizations that offer assistance with housing, employment opportunities, parenting classes and more.
Provided crisis intervention services during visitations and mediated communication between parents while advocating for the best interest of the child.
Senior Specialist, Client Services & Support Operational Support Account Solutions at Charles Schwab & Co.Senior Specialist, Client Services & Support Operational Support Account Solutions at Charles Schwab & Co.