Abigail Martinez
Craig,CO
Summary
Proven track record in enhancing clinic efficiency and patient satisfaction at Memorial Regional Health through expert management of electronic health records and exemplary customer service. Skilled in inventory control and time management, significantly reducing wait times. Demonstrates strong ability in needs assessments and data entry, ensuring meticulous attention to detail and operational excellence.
Overview
4
4
years of professional experience
Work History
Certified Medical Assistant
Memorial Regional Health
Craig, CO
12.2023 - Current
- Sanitized, restocked, and organized exam rooms.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Performed medical records management, including filing, organizing and scanning documents.
Production Worker
Fitch Artisan Meats
Craig Co
06.2023 - 12.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Shop Hand
Chapmans Automotive
Craig, CO
08.2022 - 06.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Customer Service Cashier
West Twin Cinema
Craig, CO
06.2020 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Certified Medical Assistant - Medical Assisting
U.S Career Institute
Fort Collins, CO07.2024
High School Diploma -
Moffat County High School
Craig, CO05.2024
Skills
- Electronic Health Records
- Inventory and supply management
- Payment Collection
- Needs assessments
- Customer Service
- Data Entry
- BLS
- Microsoft knowledge
- Time management
Timeline
Certified Medical Assistant
Memorial Regional Health
12.2023 - Current
Production Worker
Fitch Artisan Meats
06.2023 - 12.2023
Shop Hand
Chapmans Automotive
08.2022 - 06.2023
Customer Service Cashier
West Twin Cinema
06.2020 - 08.2022
Certified Medical Assistant - Medical Assisting
U.S Career Institute
High School Diploma -
Moffat County High School