Abigail Ryskoski
Iola,WI
Summary
Successful Insurance Agent with a positive track record enhancing customer satisfaction and boosting sales through strategic selling and exceptional client relationship-building.
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building trust and relationships with clients, underwriters, and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
11
11
years of professional experience
Work History
Agent
Rural Mutual Insurance
05.2023 - Current
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Developed new business and managed new and existing clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Worked closely with underwriters to obtain outcomes that are beneficial to both the client and company.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients unique situations.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Account Executive
M3 Insurance
03.2016 - 05.2023
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Gathered information from clients to secure quotes, verify payment and identify special requirements.
- Collaborated with internal teams to develop account strategy.
- Prepared additional quotes for current clients to sell insurance products.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Applied needs-based analysis to assess current coverage and importance of various endorsement options to customers.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Insurance Agent
Community Insurance & Associates
02.2014 - 03.2016
- Conducted research and identified market trends to develop better strategies for sales.
- Obtained underwriting approval by completing application for coverage.
- Finalized sales and collected necessary deposits.
- Researched and identified potential new markets.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on insurance policies and procedures.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Analyzed customer needs to provide customized insurance solutions.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Maintained high standards of customer service by building relationships with clients.
Education
License - Insurance And Risk Management
Northcentral Technical College
Wausau, WI04.2014
Certificate - Dental Assisting
Northcentral Technical College
Wausau, WI12.2012
Associate of Science - Radiologic Technology
Northcentral Technical College
Wausau, WI05.2005
Skills
- Prospecting
- Business Development and Planning
- Knowledge of Industry Standards
- Negotiation and Persuasion
- Internal Relationships
- Customer Presentations
- Sales Expertise
- Ability to Analyze Coverage Needs
- Strategic Selling
- Client Relationship-Building and Education
- Verbal and Written Communication
- Goals and Performance
Accomplishments
Certified Insurance Services Representative (CISR)
Certified Insurance Counselor (CIC)
Agribusiness Farm Insurance Specialist (AFIS)
Certified Personal Risk Manager (CPRM)
Taken and Passed SIE - Securities Industry Essentials
Timeline
Agent
Rural Mutual Insurance
05.2023 - Current
Account Executive
M3 Insurance
03.2016 - 05.2023
Insurance Agent
Community Insurance & Associates
02.2014 - 03.2016
License - Insurance And Risk Management
Northcentral Technical College
Certificate - Dental Assisting
Northcentral Technical College
Associate of Science - Radiologic Technology
Northcentral Technical College
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