Abigail Sajdowitz
Hartland,WI
Summary
Proactive worker with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
3
3
years of professional experience
Work History
Host
Palmer's Steakhouse
Hartland, WI
08.2021 - 08.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Documented reservations and communicated changes to guests.
- Recorded available tables after seating each party using specialized seating software.
- Answered customer questions about hours, seating and menu information.
- Managed over 50 customer calls and 150+ customers per day
Office Assistant
AC Tool & Machine
Germantown, WI
08.2019 - 08.2020
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Processed over 50 invoices and expenses per day
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Assembly Line Worker
D & H Industries
Oconomowoc, WI
06.2018 - 12.2018
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled roughly around 500+ components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Followed outlined specifications to implement assembly plans.
- Buffed out minor scratches and imperfections to improve product quality.
Education
Bachelor of Business Administration - Business
Indiana State University
Terre Haute, IN05.2026
High School Diploma -
Arrowhead Union High School
Hartland, WI06.2022
Skills
- Wait List Management
- Active Listening and Communication
- Character Performances
- Hosting Functions
- Table Assignment Management
- Time Management
- Front of House Management
Timeline
Host
Palmer's Steakhouse
08.2021 - 08.2022
Office Assistant
AC Tool & Machine
08.2019 - 08.2020
Assembly Line Worker
D & H Industries
06.2018 - 12.2018
Bachelor of Business Administration - Business
Indiana State University
High School Diploma -
Arrowhead Union High School
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