Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Serrato

Mansfield

Summary

  • Promoted through all front-of-house roles — from Host to Server — in under one year due to strong performance and adaptability.
  • Contributed over 12 months of community service at Oliver Nature Park, fostering strong commitment to community engagement.
  • Returned to school and graduated several months early after re-enrollment, demonstrating determination and goal-orientation.
  • Recognized for exceptional patience and guest service skills, consistently ensuring positive dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Texas Roadhouse
01.2024 - Current
  • Prioritized customer satisfaction by delivering food and beverages promptly.
  • Utilized POS system to efficiently manage orders and bills, including complimentary items.
  • Worked alongside team members during busy periods to optimize guest experiences.
  • Demonstrated multitasking abilities by overseeing several tables without service compromise.
  • Conducted opening and closing tasks to ensure smooth service transitions.

Togo

Texas Roadhouse
10.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Host

Texas Roadhouse
06.2023 - 2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Winfree Academy
Grand Prairie, TX

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Menu memorization
  • Team collaboration
  • Sales expertise
  • Sales techniques

Timeline

Server

Texas Roadhouse
01.2024 - Current

Togo

Texas Roadhouse
10.2023 - 12.2023

Host

Texas Roadhouse
06.2023 - 2023

High School Diploma -

Winfree Academy

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Abigail Serrato