Abigail Smith
Summary
Dedicated and composed professional with a strong background in fast-paced, high-stress environments. As a former student-athlete and active participant in leadership roles within my school, I bring a balance of discipline, teamwork, and clear communication. I am passionate about staying calm under pressure, making quick, accurate decisions, and serving with integrity in every interaction.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Hostess/Server Assistant
Dockside CDA Resort
Coeur d'Alene
04.2025 - Current
- Greeted guests warmly and guided them to their tables.
- Collaborated with servers to ensure timely service for all guests.
- Assisted in training new staff on hospitality standards and procedures.
- Handled guest inquiries and resolved issues promptly and professionally.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cashier
Capriottis
Coeur d'Alene
07.2024 - 11.2024
- Processed customer transactions accurately and quickly with attention to detail.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register efficiently during high-volume service times.
- Restocked merchandise to maintain inventory levels.
Education
Associate of Arts -
North Idaho College
Coeur D'alene, ID 08.2024 - 06.2026
Lake City Highschool
Couer D'Alene, IDSkills
- Customer service
- Cash handling
- Call handling
- Schedule management
- Event planning
- Team collaboration
- Conflict resolution
- Multitasking Abilities
- Detail orientation
- Adaptability
- Communication skills
- Training and development
Timeline
Hostess/Server Assistant
Dockside CDA Resort
04.2025 - Current
Associate of Arts -
North Idaho College
08.2024 - 06.2026
Cashier
Capriottis
07.2024 - 11.2024
Lake City Highschool