Abigail Solomon
Arlington,VA
Summary
Dynamic team player dedicated to providing excellent customer service. Possesses strong math skills and is detail-oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction. Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
4
4
years of professional experience
Work History
Server
Ha Geez Restaurant
2020.05 - 2022.01
- Checked guests' identification before serving alcoholic beverages.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
ASSISTANT
Gigar trading
2022.02 - 2023.06
- Interacting with emails and phone calls as a first point of contact, responding to them, relaying messages, or highlighting them for their manager's attention
- Organising calendars, scheduling meetings, and frequently restricting access to the manager or executive.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
CASHIER
Chick-fil-A
2023.09 - 2023.10
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
SERVER/ HOSTESS
Romano's macaroni grill
2023.10 - 2023.12
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Focused on learning new skills and staying updated with industry changes
- Participated in ongoing training to enhance own job skills and knowledge
- Met deadlines while maintaining high-quality deliverables.
Education
Bachelor of Science - Nursing
Marymount University
Arlington, VA05.2027
Skills
- Check Payment Processing
- Menu Memorization
- Suggestive Selling
- Table Setting Arrangements
- Guest Relations Management
- Dining Customer Service
Education Summary
- Andinet International school, Addis Ababa, ethiopia, High school diploma, 06/2023
- Marymount university, Arlington, va, Bachelor of science, Nursing, 05/2027
Languages
amharic
Native or Bilingual
English
Native or Bilingual
Timeline
SERVER/ HOSTESS
Romano's macaroni grill
2023.10 - 2023.12
CASHIER
Chick-fil-A
2023.09 - 2023.10
ASSISTANT
Gigar trading
2022.02 - 2023.06
Server
Ha Geez Restaurant
2020.05 - 2022.01
Bachelor of Science - Nursing
Marymount University
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