Abigail Thompson
Summary
Driven and dynamic professional with a proven track record in customer service and time management. Excelled in enhancing customer satisfaction and loyalty through exceptional assistance and empathy. Skilled in accurate transaction handling and efficient multitasking, contributing to positive and productive work environments.
Overview
3
3
years of professional experience
Work History
Cashier
Michaels
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Associate
Bath & Body Works
09.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Intern
Kentucky State University
10.2022 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within different departments, applying learned concepts directly into relevant work situations.
Sandwich Artist
Subway
04.2021 - 05.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Western Hills High School
Frankfort, KY05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Timeline
Sales Associate
Bath & Body Works
09.2023 - 11.2023
Intern
Kentucky State University
10.2022 - 08.2023
Cashier
Michaels
10.2021 - Current
Sandwich Artist
Subway
04.2021 - 05.2021
High School Diploma -
Western Hills High School