Abigail Timmerman
De Pere,WI
Summary
Proven multitasker and customer service expert from Rite Place, handling various tasks such as reservations, to-go orders, seating and providing positive customer experiences and engagements. I have a passion for people and customer service, maintaining a positive attitude and friendly demeanor to ensure a great experience for customers.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Rite Place
Green Bay, WI
06.2020 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Bachelor - Human Resources Management
Southern New Hampshire University
Hooksett, NHDe Pere High School
De Pere, WI06.2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Scheduling
Timeline
Restaurant Hostess
Rite Place
06.2020 - Current
Bachelor - Human Resources Management
Southern New Hampshire University
De Pere High School