Abigail Watt
Cleveland,OH
Summary
Driven Assistant Manager with a willingness to work, sense of urgency, and time management skills. Has expertise in staff training, inventory, and customer service. Committed to upholding food safety standards and enhancing team performance to drive operational success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Manager
Jimmy John’s
Strongsville, Ohio
05.2023 - Current
- Trained new team members on systems, procedures, and food safety standards.
- Assisted general manager in daily store operations to maintain efficiency.
- Resolved customer complaints to enhance satisfaction.
- Worked with management on developing plans for achieving business goals.
- Counted weekly inventory, ensuring stock matched demand.
- Upheld the core Jimmy John’s values.
FOH & BOH Trainer
Chick-fil-A
Brunswick, Ohio
01.2021 - 05.2023
- Trained FOH team members on various positions to ensure the drive thru runs efficiently. Positions included taking and tendering orders, bagging up orders, and fulfilling them in a timely manner.
- Trained BOH team members on food preparation and to uphold food safety protocols.
- Helped staff to build teamwork and communication in the kitchen and front of house.
Education
Brunswick High School
Brunswick, OhioSkills
- Food safety standards
- Staff training
- Inventory control
- Team leadership
- Time management
- Customer service
- Sense of urgency
Certification
ServSafe Person in Charge Certification - 03/22/2026
References
Chelsea Smith (513) 312 - 3385
Timeline
Assistant Manager
Jimmy John’s
05.2023 - Current
FOH & BOH Trainer
Chick-fil-A
01.2021 - 05.2023
Brunswick High School