Abigail Wegner
Mequon
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Finance Manager
Fields Land Rover Volvo Waukesha
Waukesha, WI
08.2024 - Current
- Provide guidance on compliance matters related to state laws regarding automotive finance regulations.
- Maintain relationships with banks, lenders and other third parties involved in automotive finance transactions.
- Negotiate financing terms with customers in order to maximize profits while providing attractive loan options.
- Ensure all contracts, finance documents and applications are completed accurately in full compliance with state, federal, and dealership regulations.
- Work closely with sales team members to facilitate successful completion of deals while improving finance penetration and backend revenue through ancillary products and service contracts.
- Regularly audit and maintain secure storage and access controls for private files and documents to ensure compliance with privacy regulations.
Sales Professional
Sommer's Subaru
Mequon, WI
04.2024 - 08.2024
- Utilized effective communication techniques to present company products and services.
- Built and maintained relationships with key customers to ensure repeat business.
- Maintained an in-depth knowledge of industry trends and competitor offerings.
- Identified opportunities for product upsells and cross-sells during the sales process.
- Provided timely follow up on all inquiries from prospects or current clients.
- Adapted to and remained flexible in changing, fast-paced work environment.
Receptionist
Fields Land Rover Volvo Waukesha
Waukesha, WI
10.2023 - 04.2024
- Answered direct incoming calls using multi-line telephone system to the proper department with speed and accuracy. high volume dealership.
- Created positive first impression of the company as the first point-of-contact for all incoming guests.
- Maintained a clean and welcoming reception area by organizing materials, tidying up furniture and stocking food and drinks.
- Processed and managed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Cafe Manager
Fiddleheads Coffee Roaster
Mequon, Wisconsin
08.2022 - 12.2023
- Delivered positive customer experiences by driving consistent, friendly and personal service paired with thoughtful recommendations.
- Resolve customer complaints promptly and diplomatically while maintaining high standards of hospitality.
- Oversaw daily operations of the cafe, ensuring compliance with all health codes and regulations.
- Communicated with cafe team on key issues and messages, creating culture that demonstrated company values.
- Provided feedback to assess and recommend talent for development in store.
- Managed inventory levels to ensure adequate supplies were available at all times.
Automotive Service Advisor
Silver Lake Auto & Tire Centers
Hartland, Wisconsin
12.2021 - 05.2022
- Provided exceptional customer service and handled customer inquiries in a timely, efficient manner.
- Collaborated with technicians to explain repair needs and services to customers.
- Communicated effectively and professionally with colleagues, supervisors, and customers alike.
- Utilized computer software systems for tracking customer data, ordering parts and creating invoices.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
- Processed payments from customers utilizing various methods including cash, credit cards and checks.
- Assisted service manager with daily clerical needs including invoice documentation, filing, and organization.
Education
Bachelor of Science (B.S.) - Business Administration - Finance
Concordia University of Wisconsin
MeqSkills
- Verbal and Written Communication
- Client and Vendor Relations
- Telephone Skills
- Project and Time Management
- Microsoft Office Suite
- Regulatory Compliance
- Multitasking Abilities
- Organizational Skills
Certification
- ServSafe Food Manager
- ADAMM Sales Training
Timeline
Automotive Finance Manager
Fields Land Rover Volvo Waukesha
08.2024 - Current
Sales Professional
Sommer's Subaru
04.2024 - 08.2024
Receptionist
Fields Land Rover Volvo Waukesha
10.2023 - 04.2024
Cafe Manager
Fiddleheads Coffee Roaster
08.2022 - 12.2023
Automotive Service Advisor
Silver Lake Auto & Tire Centers
12.2021 - 05.2022
Bachelor of Science (B.S.) - Business Administration - Finance
Concordia University of Wisconsin