Summary
Overview
Work History
Education
Skills
Timeline
Server

Abigail Willoughby

Moulton ,AL

Summary

Proven to excel in fast-paced environments, I leveraged my exceptional customer service and cash handling skills at John’s BBQ to enhance guest satisfaction and streamline operations. Adept at fostering guest engagement and upholding cleanliness standards, my contributions supported team efficiency and cultivated loyal customer relationships.

Overview

3
3
years of professional experience

Work History

Server

4 Lane Nutrition
09.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Teacher's Assistant

Small World Preschool
02.2024 - 09.2024
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.

Server

John’s BBQ
11.2021 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Lawrence County High School
Moulton Alabama

Esthetics - Skin

Shoals Skin Care Academy
Florence AL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards

Timeline

Server

4 Lane Nutrition
09.2024 - Current

Teacher's Assistant

Small World Preschool
02.2024 - 09.2024

Server

John’s BBQ
11.2021 - 01.2024

Lawrence County High School

Esthetics - Skin

Shoals Skin Care Academy

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Abigail Willoughby