Summary
Overview
Work History
Education
Skills
Education
Work History
Timeline
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Abigail Wilson

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Hobby Lobby
01.2024 - Current
  • Supervised daily operations to ensure excellent customer service and product availability.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained and mentored new team members, ensuring strong understanding of store policies and procedures.
  • Developed merchandising strategies that increased product visibility and contributed to improved sales performance.
  • Collaborated with management to streamline inventory control processes, optimizing stock levels for better availability.
  • Resolved customer issues effectively, enhancing overall shopping experience and satisfaction.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cashier/stocker

Hobby Lobby
08.2021 - 01.2024
  • Stocked, tagged, and displayed merchandise.
  • Welcomed customers and helped determine their needs.
  • Learned and performed various roles, providing timely backup support during peak hours.
  • Welcomed customers and assessed their needs to ensure a positive shopping experience.

Hostess

Texas Roadhouse
12.2020 - 06.2021
  • Managed phone reservations, addressed customer inquiries, communicated accurate wait times, and resolved complaints to enhance customer satisfaction.
  • Welcomed customers upon arrival and maintained a friendly presence throughout dining experience to create a welcoming atmosphere.
  • Welcomed and seated guests in a friendly, efficient manner.

Education

High School Diploma -

Pepperell High School
Lindale, GA

Healthcare Billing And Coding Specialist - Healthcare Billing And Coding Specialist

Georgia Northwestern Technical College
Rome, GA

Associates of Business - Business Management

Georgia Northwestern Technical College
Rome, GA

Skills

  • Inventory management
  • Cash handling
  • Customer Service
  • Customer relations
  • Team leadership
  • Staff management
  • Decision-making
  • Problem-solving
  • Time Management

Education

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Work History

01-2024

Timeline

Assistant Manager

Hobby Lobby
01.2024 - Current

Cashier/stocker

Hobby Lobby
08.2021 - 01.2024

Hostess

Texas Roadhouse
12.2020 - 06.2021

High School Diploma -

Pepperell High School

Healthcare Billing And Coding Specialist - Healthcare Billing And Coding Specialist

Georgia Northwestern Technical College

Associates of Business - Business Management

Georgia Northwestern Technical College
Abigail Wilson