Abigail Withers
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
LaRosa's Pizzeria
Cincinnati, OH
07.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new employees and taught them the basics of serving, the company and how to provide exceptional customer service
Hostess/Cashier
LaRosa's Pizzeria
Cincinnati, OH
08.2018 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Communications
University of Cincinnati
Cincinnati, OH05.2024
High School Diploma -
Seton High School
Cincinnati, OH05.2020
Skills
- Multitasking Abilities
- Organizational Skills
- Strong Work Ethic
- Positive Attitude
- Effective Communication
- Team Collaboration
- Exceptional Customer Service
- Interpersonal Skills
- Computer Literacy
- Problem Solving
- Adaptable and Flexible
- Conflict and Complaint Resolution
Timeline
Server
LaRosa's Pizzeria
07.2020 - Current
Hostess/Cashier
LaRosa's Pizzeria
08.2018 - Current
Bachelor of Arts - Communications
University of Cincinnati
High School Diploma -
Seton High School