Abigaile Mayer
Summary
Customer-oriented and quality focused Store Manager offering over 7 years of experience in sales, customer relations, culture development, and profitability strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Training Store Manager
Sally Beauty
Holland/Rossford, OH
03.2022 - Current
- Performed all store management functions including, inventory management, protecting company's assets, merchandising integrity, scheduling & payroll management, hiring & interviewing, associate evaluations, along with meeting all sales goals & company initiatives.
- Recognized as a top performer in Sales & Conversion growth.
- Recruited, developed, and retained top talent with a proven low turnover rate.
- Turned around 2 low performing store locations into high performers in sales and other key metrics.
- Responsible for overseeing multiple store locations during Leadership transitions within the District.
- Trained new Store Managers on business principles, store protocols, POS usage, company values, & all other Store Management functions.
- Coached and developed internal candidates for promotion to Assistant Manager- maintaining a succession bench at all times.
- Delivered personalized coaching & mentorship to Store Associates & Store Managers within the District.
- Collaborated with Senior Leadership in order to support the District and Region with developmental opportunities and training resources.
Store Manager
Buff City Soap, Holland
Holland, OH
12.2020 - 02.2022
- Created a one of a kind, elevated, & engaging experience for every guest in order to build great customer relationships, increase sales, and maintain loyalty.
- Proven record of exceeding an annual 1 Million Dollars in sales.
- Influenced store brand and achieved strategic business initiatives by working closely with the Business Owner.
- Developed new roles & role specific responsibilities as the business grew and needs changed accordingly.
- Developed & maintained organizational & operational systems consisting of forms, logs, training materials, visual aids, & policies to be utilized across all stores within the Franchise.
- Implemented succession planning by training and developing 7 associates into leadership positions as the Franchise expanded.
- Prioritized sanitation, safety, and health standards in work areas to meet OSHA requirements.
Training Store Manager
Sally Beauty
Holland, OH
09.2017 - 12.2020
- Performed all store management functions including, inventory management, protecting company's assets, merchandising integrity, scheduling & payroll management, hiring & interviewing, associate evaluations, along with meeting all sales goals & company initiatives.
- Recognized as a top performer in Sales & Loyalty growth.
- Recruited, developed, and retained top talent with a proven low turnover rate.
- Responsible for overseeing multiple store locations during Leadership transitions within the District.
- Trained new Store Managers on business principles, store protocols, POS usage, company values, & all other Store Management functions.
- Coached and developed internal candidates for promotion to Assistant Manager- maintaining a succession bench at all times.
- Delivered personalized coaching & mentorship to Store Associates & Store Managers within the District.
- Collaborated with Senior Leadership in order to support the District and Region with developmental opportunities and training resources.
Skills
- Employee Retention
- Visual Merchandising
- Succession Planning
- Leadership Development
- Problem Solving
- Strategic Thinking
- Individualization
- Partnership Building
- Team Development
- Culture Development
- Customer Relations
- Training and Mentoring
Additional Information
- Authorized to work in the US for any employer
Certification
- Managing Cosmetologist License - 2012
- John Maxwell 5 Levels of Leadership Certified - 2022
Timeline
Training Store Manager
Sally Beauty
03.2022 - Current
Store Manager
Buff City Soap, Holland
12.2020 - 02.2022
Training Store Manager
Sally Beauty
09.2017 - 12.2020