Abillene Arismendiz
San Diego,California
Summary
Dynamic professional with a proven track record at LabCorp, excelling in workflow optimization and exceptional communication. Leveraged medical terminology expertise and conflict resolution skills to enhance patient experiences and streamline operations. Achieved significant improvements in patient data protection and insurance verification processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Family Health Centers of San Diego
San Diego, CA
09.2024 - Current
- Assisted with the completion of medical forms and records.
- Answered incoming calls in a professional manner.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Inputted patient demographic data into electronic health record system.
- Assisted with scheduling follow-up appointments according to provider availability.
Patient Access Advocate
LabCorp
San Diego, CA
04.2019 - 09.2023
- Conducted research into applicable laws, regulations, and precedents.
- Remained highly organized and detail-oriented while working on several cases simultaneously.
- Answered phones, greeted clients, and scheduled appointments.
- Conducted benefit verifications that included reaching out to various insurers on behalf of patients to ensure coverage.
Education
Property Management -
IAP Career College
05-2024
GED -
Orange Park High School
Orange Park, FL05-2009
BBA - Communications
Walden University
Minneapolis, MNSkills
- Workflow optimization
- Medical terminology
- Data protection
- Conflict resolution
- Appointment confirmation
- Insurance verifying
- Payment collection
- Exceptional oral and written communication skills
- Business development
Certification
- Real Estate License
Languages
Spanish
Professional
Timeline
Patient Service Representative
Family Health Centers of San Diego
09.2024 - Current
Patient Access Advocate
LabCorp
04.2019 - 09.2023
- Real Estate License
Property Management -
IAP Career College
GED -
Orange Park High School
BBA - Communications
Walden University
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