Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abir Bazzi

Canton

Summary

Detail-oriented customer service professional with experience as a pharmacy technician and receptionist. Skilled in customer service calls, data entry, scheduling, and maintaining confidential records. Seeking a remote work-from-home role where strong communication and organizational skills can be utilized.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Receptionist

Canton Pediatric Dentistry
Canton
10.2024 - 04.2025
  • Answered phone calls and scheduled appointments for pediatric dental patients.
  • Greeted patients and families, creating a welcoming environment in the office.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Pharmacy Technician

CVS Pharmacy
Canton
09.2021 - 09.2024
  • Processed prescription orders accurately and efficiently for diverse patient needs.
  • Assisted pharmacists with medication dispensing and inventory management tasks.
  • Provided exceptional customer service by answering questions and resolving concerns.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Education

Plymouth Highschool
Canton, MI

Some College (No Degree) -

Schoolcraft College
Livonia, MI

Skills

  • Data entry
  • Patient management
  • Customer support
  • Medication processing
  • Customer relationship management
  • Communication skills
  • Problem solving
  • Attention to detail
  • Time management
  • Team collaboration
  • Administrative support
  • Conflict resolution
  • Multi-line telephone operation
  • Correspondence management
  • Phone etiquette
  • Customer and client relations

Languages

English
Full Professional
Arabic
Elementary

Timeline

Receptionist

Canton Pediatric Dentistry
10.2024 - 04.2025

Pharmacy Technician

CVS Pharmacy
09.2021 - 09.2024

Plymouth Highschool

Some College (No Degree) -

Schoolcraft College
Abir Bazzi