Abraham Cortes
Katy,TX
Summary
Dynamic and results-oriented professional with a diverse background in process optimization at Amazon, security management, HVAC system maintenance, and automotive care. Excelled in workflow management and quality assurance, enhancing business operations and safety standards. Skilled in data entry and forklift operation, I consistently prioritize efficiency and problem-solving to achieve strategic goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon
02.2022 - 12.2024
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
- Prioritized initiatives to increase success rates of strategic projects.
- Oversaw planning for network resource growth by identifying processing power and computer resources.
Security Guard
Davidson Protective Services
08.2020 - 09.2023
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports of all security breaches and investigations.
HVAC Assistant
Morton Air Conditioning
01.2020 - 08.2021
- Increased longevity of HVAC systems by performing preventive maintenance.
- Used power tools to install, connect and adjust thermostats, humidistats and timers.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Repaired and replaced heating and air conditioning systems for commercial and residential customers .
- Repaired and replaced motors, bearings and belts.
Auto Mechanic Helper
Express Automotive Care
02.2018 - 11.2020
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
Associate of Arts - Business Administration
Lonestar Community College
Cypress, TX03-2027
High School Diploma -
Katy Highschool
KAty05-2021
Skills
- Supplier relations
- Workflow management
- Assignment delegation
- Quality assurance
- Data entry
- Torch cutting
- ISO9001 trained
- MIG and Stick welding professional
- Dock work
- Forklift Driver
- Business problem solutions
- Safety management
Certification
- Excel Expert Certification – Microsoft Office Specialist Program.
- Microsoft Office Specialist (MOS) - Microsoft.
- AWS D1.1 Structural Steel Certification – American Welding Society for those working specifically with structural steel.
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Advanced Forklift Operator Certification - Forklift University.
Languages
Spanish
Full Professional
Timeline
Process Assistant
Amazon
02.2022 - 12.2024
Security Guard
Davidson Protective Services
08.2020 - 09.2023
HVAC Assistant
Morton Air Conditioning
01.2020 - 08.2021
Auto Mechanic Helper
Express Automotive Care
02.2018 - 11.2020
Associate of Arts - Business Administration
Lonestar Community College
High School Diploma -
Katy Highschool