Abraham Duarte
Phoenix,AZ
Summary
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Reliable sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Owner/Manager
Mattress Plus
01.2018 - 06.2020
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Facilitated seamless delivery coordination between warehouse personnel and customers, guaranteeing timely product arrival.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Manager
Mega Furniture
12.2015 - 12.2017
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Nobody Beats Mitch
05.2012 - 07.2015
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Solved customer challenges by offering relevant products and services.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Skills
- Customer Retention
- Work Planning and Prioritization
- Sales Strategies
- Small business operations
- Sales management
- Sales Coaching
- Sales Promotion
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Owner/Manager
Mattress Plus
01.2018 - 06.2020
Sales Manager
Mega Furniture
12.2015 - 12.2017
Sales Associate
Nobody Beats Mitch
05.2012 - 07.2015