Skills
Summary
Work History
Education
Languages
Generic

Abraham Luna

Spring,TX

Skills

  • Proficient in Microsoft Office and Word
  • Fluent in Spanish (verbal and written)
  • Heavy lifting
  • Weight/balance loading
  • Hazardous materials handling
  • Safety procedures
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Heavy equipment operation

Summary

Knowledgeable Ramp Agent with solid background in ramp services, ensuring efficient and safe loading and unloading of aircraft. Demonstrated ability to handle baggage and cargo with care, contributing to smooth and timely operations. Proven skills in teamwork and adaptability to dynamic environments.

Work History

Ramp Service Agent

United Airlines
Houston, TX
11.2024 - Current
  • Operated ground support equipment to ensure timely aircraft departures.
  • Trained new team members on safety protocols and operational procedures to ensure compliance.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Coordinated loading and unloading of baggage and cargo, maintaining safety standards.
  • Conducted routine inspections of equipment to identify maintenance needs and enhance reliability.
  • Guided departing planes along the runway.
  • Implemented efficient workflows to improve turnaround times for aircraft servicing.

Warehouse Associate

Amazon
Spring, TX
11.2021 - 10.2024
  • Operated material handling equipment to efficiently transport products within warehouse.
  • Collaborated with team members to optimize workflow and enhance operational efficiency.
  • Implemented process improvements that reduced order fulfillment times and increased productivity.
  • Coordinated with shipping department to ensure timely dispatch of outgoing shipments.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Consistently lifted materials weighing as much as 75 pounds.

Cashier

Kroger
Houston, TX
09.2019 - 04.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product recommendations.
  • Collaborated with team members to ensure optimal store operations during peak hours.
  • Trained new cashiers on checkout procedures and customer service standards.
  • Resolved customer complaints effectively, enhancing overall shopping experience.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School -

Klein Collins High School
Klein, Texas
05.2021

Associate of Science - General Studies

Lone Star College
Houston, TX
05-2027

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

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