Abraham Rios
Port Arthur,Texas
Summary
Highly driven and responsible individual with excellent troubleshooting skills. Highly effective meeting safety requirements and work operational safety compliance. Known for efficiency and above-standard work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Process operator position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Sales Representative
Verizon
02.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Consultant
Best Buy Squad Geek Squad
09.2021 - 02.2023
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Supervisor
HARBOR FREIGHT
10.2020 - 04.2021
- Managed a team of 10 employees
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Associate of Applied Science -
Lamar Institute of Technology
2023
Skills
- Troubleshooting
- Safety Oriented
- Team Player
- Lock out and Tag out
- Quality assurance
- Active Listener
- punctuality
Accomplishments
- 2022 NAPTA - Troubleshooting Skills Competition
- Top 8 team finalist in north America
Languages
English
Spanish
Timeline
Sales Representative
Verizon
02.2023 - Current
Consultant
Best Buy Squad Geek Squad
09.2021 - 02.2023
Supervisor
HARBOR FREIGHT
10.2020 - 04.2021
Associate of Applied Science -
Lamar Institute of Technology