Abraham Wildermuth

• Handled service calls for Northeast and Central territories, ensuring timely resolution and high customer satisfaction.
• Managed the introduction of new product lines for the territory, conducting remote presentations, in-person visits, and training sessions.
• Responsible for billing service calls, ensuring accuracy and timely processing of invoices.
• In-depth knowledge of refrigerated trailers and containers, with hands-on experience in the functionality and operation of reefer units
• Trained and guided team members to maintain high productivity and performance metrics.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

• Summer help while attending college
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Operated equipment such as forklifts, electrical pallet jacks and pallet wrappers.
• Prepared sectional garage doors for shipping and distribution.
• Operated hand-held scanner to locate and verify items to load onto trucks.
• Met and exceeded assigned production standards for quality and quotas.
• Practiced PPE compliance
• Loaded multiple route delivery trucks with correct products and quantities in proper order for delivery.

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