Abrianna Swanson
Phoenix,Az
Overview
9
9
years of professional experience
Work History
Office Coordinator/Administrative Assistant
Air Care Cooling & Heating
02.2021 - 08.2021
- Assistant and coordinator for all front office duties include but not limited to, inbound and outbound customer communications, care, and service calls. Customer appointment setting and coordination with employees for prompt service. Running and compiling data reports, accounts payable and receivable, and other business metrics to ensure daily success.
Administrative Assistant
U-Haul International
08.2021 - 07.2022
- Coordinated daily office operations to enhance workflow efficiency. For the executive floor
- Managed scheduling and calendar appointments for senior management.
- Assisted in preparing reports and presentations for team meetings.
- Maintained filing systems for documents, ensuring easy retrieval.
Service and Engagement Manager
Target
03.2020 - 02.2021
- Managing front lanes by assisting team members in sales, communications, problem solving, and time management. Supervision of money management office and closing the registers. Maintaining team member’s schedules and coordinating with multiple employees to certify coverage success through departments sales, customer service, and weekly metric quota.
Human Resources Expert
Target
01.2020 - 03.2020
- Overseeing daily administrative functions and tasks. Organizing payroll, hiring, training, and orientation. Assisting in company and team member needs. Skillfully navigating difficult conversations with employees to assure a human-first approach to relationships.
Guest Service Advocate
Target
10.2018 - 01.2020
- Guest service and check out advocate. Assisting in guest needs by developing positive customer relationships with every interaction to secure return business based on products, services, but also extraordinary experiences. Effective communication and teamwork needed daily to assess team member needs and complete goals.
Server/Bartender
Torreon Golf Club
04.2017 - 08.2018
- Provide excellent customer service from greeting to good-bye. Make suggestions based on customer preferences, up-sell when appropriate, impeccable time management and multi-tasking skills, cooperate and communicate with different staff to guarantee a great customer experience. Adhere to all health department rules and regulations.
Involvement Coordinator
TheChurchAZ
07.2017 - 04.2018
- Assisting in all office and administrative tasks; scheduling, event coordination, leadership and attendee communication, online and personal event management, task delegation to team members, and collecting/analyzing/implementing feedback.
Teachers Assistant
Sprouts Preschool
08.2016 - 05.2017
- Teachers Aid. Assisting in the early childhood development and care of preschool students. Essential communication with parents about child needs and progress. Assisting colleagues and teachers in daily tasks to help with success.
Executive Assistant
U-Haul International
07.2022 - Current
- Assisting President, Chief Of Staff, and Vice President of Marketing in all day to day tasks. Along with invoicing, scheduling, and coordination for team members under their organization.
- Managed executive calendars, prioritizing appointments and optimizing schedules for efficiency.
- Coordinated travel arrangements, ensuring compliance with company policies and budget constraints.
- Developed and maintained filing systems, improving document retrieval processes for team members.
- Prepared comprehensive meeting agendas and minutes, enhancing communication among stakeholders.
- Streamlined office operations by implementing digital tools for task management and collaboration.
- Coordinated team member anniversaries and retirements
Education
GED -
Northern Pioneer College
Snowflake, AZSkills
- Communication and interpersonal skills
- Team building, leadership and development
- Building rapport
- Customer service excellence
- Client engagement
Timeline
Executive Assistant
U-Haul International
07.2022 - Current
Administrative Assistant
U-Haul International
08.2021 - 07.2022
Office Coordinator/Administrative Assistant
Air Care Cooling & Heating
02.2021 - 08.2021
Service and Engagement Manager
Target
03.2020 - 02.2021
Human Resources Expert
Target
01.2020 - 03.2020
Guest Service Advocate
Target
10.2018 - 01.2020
Involvement Coordinator
TheChurchAZ
07.2017 - 04.2018
Server/Bartender
Torreon Golf Club
04.2017 - 08.2018
Teachers Assistant
Sprouts Preschool
08.2016 - 05.2017
GED -
Northern Pioneer College