Abril De Sa
Tampa,FL
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
JCPenney
09.2023 - 01.2024
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Maintained counter and display areas for cleanliness and organization.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Teacher's Assistant
A Child's Academy
12.2021 - 07.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
Customer Service Associate
Walgreen's Pharmacy
06.2019 - 07.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
Nursing
Santa Fe College
Gainesville, FL03.2026
High School Diploma -
Windermere High School
Windermere, FL05.2020
Skills
- Sales Proficiency
- Customer Engagement
- Cosmetics and Facial Care Services
- Sales Expertise
- Customer Consultation
- Makeup Application
- Effective Communication
- Team Collaboration
- Bilingual
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Beauty Advisor
JCPenney
09.2023 - 01.2024
Teacher's Assistant
A Child's Academy
12.2021 - 07.2023
Customer Service Associate
Walgreen's Pharmacy
06.2019 - 07.2021
Nursing
Santa Fe College
High School Diploma -
Windermere High School