Summary
Overview
Work History
Education
Skills
Personal Information
LANGUAGES
Timeline
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ABRIL PENA-AMARO

Raleigh,NC

Summary

Detail-oriented esthetician student with a strong foundation in customer service, phone etiquette, and cash register systems. Builds trust through active listening, clear communication, and a positive attitude in busy environments. Brings bilingual English and Spanish communication, punctuality, and a strong work ethic to client-facing roles.

Overview

1
1
year of professional experience

Work History

Cashier

Marshalls Retail Store
Holly Springs, North Carolina
08.2026 - Current
  • Operated cash register accurately, processing payments by cash, check, credit card, gift card, or automatic debit to ensure smooth transactions.
  • Greeted shoppers and delivered friendly service on sales floor and checkout lanes, enhancing customer experience.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed customer returns, exchanges, and price checks according to store policies to maintain customer satisfaction.

Esthetician Student

Aveda Institute Chapel Hill
Chapel Hill, NC
04.2026 - 10.2026
  • Worked independently and collaboratively in team settings to achieve shared objectives.
  • Established trusted relationships with teachers through active listening and engagement.
  • Adapted to changing environments while maintaining focus on key goals.
  • Developed effective time management strategies for completing complex assignments.

Server

Bartaco
Raleigh, NC
09.2025 - 03.2026
  • Greeted and accommodated guests, building positive experiences from first interaction.
  • Anticipated guest needs and responded promptly to enhance customer service experience.
  • Communicated effectively to address and resolve guest concerns, improving satisfaction.
  • Processed cash transactions accurately, ensuring compliance with company cash handling procedures.

Education

Esthetician License - Esthetics

Aveda Institute Chapel Hill
North Carolina
10-2026

High School Diploma -

Penn Foster High School
01-2025

Skills

  • Cash handling
  • Cash register systems
  • Retail product knowledge
  • Customer service
  • Attention to detail
  • Punctuality
  • Dependability
  • Professionalism
  • Effective communication
  • Phone etiquette
  • Positive demeanor

Personal Information

Name: Abril Pena-Amaro

Phone number: 919-985-2438 

Email: abril042307@outlook.com 

City & State: Raleigh, NC 27610

LANGUAGES

  • English - Fluent, Spanish - Native
  • Bilingual in English and Spanish

Timeline

Cashier

Marshalls Retail Store
08.2026 - Current

Esthetician Student

Aveda Institute Chapel Hill
04.2026 - 10.2026

Server

Bartaco
09.2025 - 03.2026

Esthetician License - Esthetics

Aveda Institute Chapel Hill

High School Diploma -

Penn Foster High School
ABRIL PENA-AMARO