Aby Aguilar
McKinney
Summary
Organized and dependable healthcare student with experience in guest service and team leadership. Bring strong communication skills, multitasking effectively, maintain exceptional service standards while resolving guest concerns, and work with a patient-first mindset.
Overview
4
4
years of professional experience
Work History
Shift Manager
Salad And Go
Richards, TX
03.2023 - 01.2026
- Provided professional, friendly guest service in a fast-paced environment, consistently greeting guests, answering questions, and resolving concerns.
- Managed front-of-house operations, including checking guests in and out, handling transactions, while ensuring accuracy.
- Answered high-volume phone calls, communicated details, and relayed information clearly between guests and the team.
- Maintained organized workflow during busy periods by multitasking, prioritizing tasks, and supporting team members as needed
- Assisted with daily operational coordination to maintain smooth service flow
- Resolved customer issues professionally while following company policies and maintaining a positive experience
- Demonstrated reliability, punctuality, and coachability while balancing work responsibilities with college coursework
- Coached and supported new members, reinforcing procedures, communication standards, and service expectations.
Front Desk Receptionist
Wanda's Studio
Rowlett, TX
06.2022 - 02.2023
- Greeted and assisted clients, enhancing customer experience and satisfaction.
- Managed appointment scheduling using industry-specific software for optimal time management.
- Coordinated communication between clients and staff, ensuring efficient information flow.
- Processed payments and maintained accurate financial records to support business operations.
Education
Associate of Science - Nursing
Collin County Community College
Plano, TX05-2026
Skills
- Multitasking in fast-paced environments
- Attention to detail and organization
- Time management and punctuality
- Phone etiquette and professional customer service
- Decision-making
- Guest service focus
- Patient check-in and front-desk communication
- Appointment scheduling and calendar coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Salad And Go
03.2023 - 01.2026
Front Desk Receptionist
Wanda's Studio
06.2022 - 02.2023
Associate of Science - Nursing
Collin County Community College