Abygail Collins
Marietta,GA
Summary
Proactive professional with over 2000 hours of direct patient care experience. Expertise in appointment coordination and billing inquiries, enhancing team collaboration to streamline processes and elevate patient experiences. Strong knowledge of radiology protocols, radiation safety, and diagnostic imaging techniques.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Patient Care Representative
North Atlanta Women's Specialist
Marietta, Georgia
02.2022 - Current
- Facilitated insurance verification and benefits explanation for patients.
- Coordinated communication between patients and healthcare providers to enhance efficiency.
- Processed patient billing inquiries and resolved account discrepancies efficiently.
- Streamlined patient scheduling and appointment confirmations for women's health services.
- Maintained updated knowledge of HIPAA regulations related to the release of confidential medical information.
Store Team Member
Smoothie King
Milledgeville, Georgia
03.2021 - 12.2021
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Engaged with customers to provide product knowledge and recommendations.
Server
Applebee's Neighborhood Grill & Bar
Milledgeville, Georgia
09.2020 - 03.2021
- Provided excellent customer service in a fast-paced dining environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers on menu knowledge and service standards.
Event Staff Member
WOW Factor of Atlanta
Marietta, Georgia
06.2016 - 07.2020
- Monitored guest engagement and facilitated smooth event operations throughout.
- Supported event planners in executing logistics and managing schedules efficiently.
Education
Post-Graduate Certificate - School of Radiological Technology
Grady Health Systems
Atlanta, GA02-2025
Bachelor of Arts - Political Science And Government
Georgia College And State University
Milledgeville, GA12-2021
Skills
- Insurance verification
- Patient scheduling
- Appointment coordination
- Medical coding and billing
- HIPAA compliance
- Proficient in Epic, EClinicalWorks (ECW), and Athenahealth
- Team collaboration
- Patient advocacy
Certification
- CPR Certification
- Basic Life Support Certification
Timeline
Patient Care Representative
North Atlanta Women's Specialist
02.2022 - Current
Store Team Member
Smoothie King
03.2021 - 12.2021
Server
Applebee's Neighborhood Grill & Bar
09.2020 - 03.2021
Event Staff Member
WOW Factor of Atlanta
06.2016 - 07.2020
Post-Graduate Certificate - School of Radiological Technology
Grady Health Systems
Bachelor of Arts - Political Science And Government
Georgia College And State University