Abygale Plascencia
Pomona,CA
Summary
Dynamic and customer-focused professional with extensive experience at Home Depot, excelling in cash handling and customer service excellence. Proven track record of fostering customer relationships, resolving conflicts, and mentoring team members, resulting in enhanced service quality and repeat business. Committed to reliability and integrity in all transactions. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
1
1
year of professional experience
Work History
Cashier
Home Depot
Chino, CA
04.2025 - 09.2025
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Wal-Mart Supercenter
Chino, CA
11.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Pediatric Nursing
Diamond Ranch High School
Diamond Bar, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Refunds and exchanges
- Complex Problem-solving
Languages
Spanish
Professional Working
Timeline
Cashier
Home Depot
04.2025 - 09.2025
Cashier
Wal-Mart Supercenter
11.2024 - 03.2025
High School Diploma - Pediatric Nursing
Diamond Ranch High School