Rachel Bowman
Mechanicsburg,PA
Summary
Proactive Sales Associate and Support Technician II with diverse experience in retail, audio setups, and digital marketing. Successfully managed store operations, handled cash transactions, and facilitated customer relationships. Skilled in event management, audio recording, and marketing software, bringing strong problem-solving abilities and effective communication to the table.
Overview
4
4
years of professional experience
Work History
Sales Associate
Excitement Adult Superstore
09.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Offered outside research to better learn products
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Support Technician II/House & Stage Manager
Tell School of Music
02.2022 - 08.2023
- Operate control consoles to regulate volume levels and sound quality
- Perform live audio setups, including soundboards, microphones, speakers, and cable management
- Utilize recording equipment to record music and speech
- Perform house and stage manager duties, such as organizing and maintaining the cleanliness of performance venues, and providing friendly and helpful assistance to audience members
- Practice effective communication to ensure event success
Sales Associate - Seasonal
Fashion Cents Consignment Shop
05.2022 - 09.2022
Marketing Assistant
Work Adaptive
02.2021 - 11.2021
- Researched software for mass email marketing which led to it's purchase for the use of clients
- Created demos of software to present to clients
- Became well versed in ActiveCampaign
Media Assistant
Saint Peter's Catholic Church
01.2020 - 03.2021
- Worked the live stream system and handled all weekly uploads
- Co-Producer and creator of Real Faith Conversation podcast
- Recorded interviews, podcasts, and promotional videos
- Trained new hires in technician equipment
Education
Bachelor of Science - Music, Business, And Technology
Millersville University
Millersville, PA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Adaptability
- Problem-solving skills
- Computer skills
- Communication skills
- Ability to effectively build relationships
- Positive & motivated attitude
- Leadership abilities
Timeline
Sales Associate
Excitement Adult Superstore
09.2023 - 04.2024
Sales Associate - Seasonal
Fashion Cents Consignment Shop
05.2022 - 09.2022
Support Technician II/House & Stage Manager
Tell School of Music
02.2022 - 08.2023
Marketing Assistant
Work Adaptive
02.2021 - 11.2021
Media Assistant
Saint Peter's Catholic Church
01.2020 - 03.2021
Bachelor of Science - Music, Business, And Technology
Millersville University
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