Cedric Grant
Pearland
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Brookfield Properties
05.2024 - Current
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Conducting credit and background check to qualify potential tenants.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Marketing the property and attracting new leads.
Concierge Agent
Park Square Condominiums
03.2020 - 05.2024
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Greeted residents upon arrival.
- Addressed residents and prospects inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained high level of professionalism and discretion when dealing with guests and prospects.
- Handled residents complaints to satisfy and retain occupancy.
- Created welcoming and comfortable environment for prospects.
Senior Leasing Consultant
EXPP Management
10.2022 - 05.2024
- Exceptional customer service in community settings
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
CONCIERGE AGENT
Park Square Condominiums
03.2020 - 10.2022
- Greeting Residents and prospects.
- Providing excellent customer service and attention to detail
- Maintaining positive ongoing relationships with the residents.
- Maintaining high ethical standards and professionalism.
- Multitasking and prioritizing as necessary to meet clients needs.
- Representing the company with integrity and dedication.
- Maintained front desk's concierge book to provide prospects with access to relevant local information.
- Addressed residents and prospects inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to clients handled challenging situations with ease.
Education
LIFE AND HEALTH INSURANCE -
Xcel
03.2024
No Degree - Real Estate
Aceable Agent
Houston, TX02-2024
Skills
- Customer service excellence
- Organizational and administrative proficiency
- Communication skills
- Problem-solving skills
- Marketing and sales acumen
- Yardi
- Resman
- SOCI
- AI
- BlueMoon
- Application process
- Reviewing accounts
- Conducting property tours
- Senior Mentor
- Property tours and inspections
- Fair housing policies
- Lease oversight
- Team building
- Lease renewals
- Background check process
- Record preparation
Timeline
Leasing Consultant
Brookfield Properties
05.2024 - Current
Senior Leasing Consultant
EXPP Management
10.2022 - 05.2024
Concierge Agent
Park Square Condominiums
03.2020 - 05.2024
CONCIERGE AGENT
Park Square Condominiums
03.2020 - 10.2022
LIFE AND HEALTH INSURANCE -
Xcel
No Degree - Real Estate
Aceable Agent
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