Tiffany Hennick-Silva
Sparks,NV
Summary
Dynamic professional with a proven track record at MG Properties, enhancing tenant satisfaction through exceptional customer service and community engagement. Skilled in time management and problem-solving, I successfully executed resident events and streamlined move-in processes, fostering positive relationships and ensuring operational efficiency.
Overview
11
11
years of professional experience
Work History
Leasing Consultant
MG Properties
Reno, NV
09.2023 - Current
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Facilitated smooth move-ins for new residents by preparing lease agreements, and coordinating logistics efficiently.
- Provided exceptional customer service, addressing inquiries to maintain positive relationships with tenants.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Produce Manager
Grocery Outlet Bargain Market
Reno, NV
05.2020 - 09.2023
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Coached and mentored new team members.
- Organized, efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Selected items for specials, and marked-down items to reduce losses.
- Provided excellent customer service at all times.
Warehouse Associate
Ranshu Inc.
02.2017 - 05.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Performed inventory control, such as counting and stocking merchandise.
- Operated forklifts to transfer inventory to and from target destinations.
Store Clerk
Grocery Outlet Bargain Market
Reno, NV
11.2014 - 02.2017
- Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
- Organized store by returning merchandise to proper areas and restocked displays.
- Verified that all pricing was accurate before putting items out for sale.
- Operated cash register in accordance with company policies and procedures.
Education
High School Diploma -
Sparks High School
Sparks, NV06.2013
Skills
- Time management
- Data entry
- Customer service excellence
- Problem solving
- Community engagement
- Attention to detail
Timeline
Leasing Consultant
MG Properties
09.2023 - Current
Produce Manager
Grocery Outlet Bargain Market
05.2020 - 09.2023
Warehouse Associate
Ranshu Inc.
02.2017 - 05.2020
Store Clerk
Grocery Outlet Bargain Market
11.2014 - 02.2017
High School Diploma -
Sparks High School
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