Achraf Ben fatah
Orlando,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Giordano's
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Pizza Cook
Giordano's
11.2022 - Current
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Assistant Manager
McDonald's
02.2017 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor's degree in Business Management -
Ibn zohr
06.2016
Skills
- Order Management
- Food Running
- Beverage Preparation
- Safe Food Handling
- Guest Engagement
- Food Delivery
- Relationship Management
- Sales Expertise
- Suggestive Selling
- Performance Improvement
- Front-Of-House Display Creation
- Sales Techniques
- Service Prioritization
Certification
Driver's License
Languages
Arabic
French
English
Timeline
Server
Giordano's
05.2023 - Current
Pizza Cook
Giordano's
11.2022 - Current
Assistant Manager
McDonald's
02.2017 - 04.2022
Bachelor's degree in Business Management -
Ibn zohr