ADA ROBINSON
Bakersfield,CA
Summary
I'm a Certified Notary Public and Notary Signing Agent, Auto Cad Certified, Experienced Event Planner, I Have Cashier and Money Handling Experience, Have Done Many Promo Modeling/Brand Ambassador Events, I’m Experienced in Card Dealing at Special Events, I’m Good at Building Positive Relationships with Vendors, Customers and Employees, Good with Math, I Use Clear and Effective Communication, Have A Positive Attitude, I’m Highly reliable, A Fast Learner, and Pay Great Attention to Detail.
Overview
27
27
years of professional experience
Work History
Notary Signing Agent /Notary Public
Self-employeed
08.2022 - Current
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Documented transactions in notary journal to maintained permanent records.
- Asked signers about validity of information contained in documents.
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
- Assisted organizational efforts by filing, entering data and answering phones.
- Communicated with customers regarding processes to maintain satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Achieved timeline and quality targets when organizing large volume of records.
Sales Adviser
Discovery Toys
08.2021 - Current
- Talk with Customers to fit their Needs on Products, Deliver Flyers, Make Orders bi-weekly, and Deliver to Customers.
Ambassador/Promo Model/Customer Service Rep
CurrentBrand
03.2017 - Current
- Various Promoting Products Posing for Pictures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed strong customer relationships to encourage repeat business.
- Set up and activated customer accounts.
- Improved customer service wait times to mitigate complaints.
Booking Agent/ Dance Instructor / Event Planner
Ada's Events
Bakersfield, Ca
03.2015 - Current
- Get Along Well with All Types of People, Work Good Alone or With Others, Teach Dance Lessons and DJ at Parties / Bars / Events, Brand Ambassador/Promo Modeling for Various Companies Promoting Products and Events. Set up Fundraisers / Parties / Special Events and also make sure they go Smoothly. Book Local and National Bands. Promoted Events Such as Country Thunder Car Show, Guys Girls, and Guitars Concert, Sons of Country Music Festival, and Spring Fever Car Show.
- Kept paper and digital records of bookings, reservations and client needs.
- Communicated client reservations to appropriate staff.
- Managed book of clients with new projects, account records and client details.
- Negotiated between talent and various agencies for contractual arrangements.
- Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Oversaw event logistics, venue scheduling and accommodations.
- Developed diagrams and floor plans with event setup requirements.
- Participated in pre-event meetings to review expectations and security measures.
- Coordinated vendors, timelines and budgets for events.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Assessed event success and identified improvement areas through client feedback.
Sales Representative /Unit Leader
Avon
12.2010 - Current
- Talk with Customers to fit their Needs on Products, Deliver Flyers, Make Orders bi-weekly, and Deliver to Customers.
Window Cleaner /Sign Painter
Self
Bakersfield, Ca
12.1999 - Current
- Paint Signs and Decorations on Windows for Advertising and Holidays.
- Clean Windows
Shift Leader /Manager's Assistant
Sullivan petroleum
Bakersfield, CA
03.2020 - 11.2022
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movements.
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Generated reports to assess performance and adjusted workflows to realign with targets.
- Handled any customer complaints, questions and inquiries.
- Managed cash positions and made bank deposits.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed inventory and ordered new products when inventory was running low.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Directed employees through daily routines.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Checked orders for quality and completeness.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Held performance reviews to identify and correct areas needing improvement.
Card Dealer
Good Time Entertainment / Kyle Brown
Bakersfield, CA
12.2016 - 01.2020
- Explained game rules and betting to patrons.
- Exchanged paper currency for playing chips Shuffled and delivered the cards to guests in play at the gaming table.
- Paid winnings and collected losing bets.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Performed functional game duties quickly by efficiently handling money and chips.
- Explained rules, took bets, and delivered payouts to facilitate movement of games.
- Dealt various casino games, juggling multiple hands over shifts and [Number] patrons nightly.
Dance Workout Instructor
Polga Fitness / Diana Blake
Bakersfield, Ca
07.2016 - 08.2017
- I Led a Line Dance Workout Class Every Week and Filled in for other Instructors when Needed.
- Also Keep Studio Clean and Presentable for Customers.
Customer Service
Bull Shed
Bakersfield, Ca
06.2014 - 06.2015
- Answered Phone Calls/ Updated Website/ Did interviews and Created ads for News and Radio/ Coordinated Parties, Events, and Fundraisers and Made sure they went Smoothly/ Hired DJ's and Bands/ Did Book Keeping/ Sorted Mail/ Did Payroll/ Bank Runs/ Sat up Registers/ Took Orders and Served tables when Needed.
Dispatcher
Landstar / Robert Davis
Bakersfield, Ca
06.2013 - 06.2014
- Made Phone Calls and Answered Calls/ Checked Routes and Coordinated to Dispatch Drivers with Loads/ Filled out Paperwork and Negotiate Prices.
Manager
Izone / John Stidman
Bakersfield, Ca
02.2012 - 06.2013
- Public Relations and Customer Service/ Sat up and Closed out Register/ Did Bank Runs/ Sold Internet Cards and Cashed out Customers.
Education
Certified Notary Public / Notary Signing Agent
CPS HR Consulting
Fresno, CA07.2022
Food Handler Certificate:US Food Handler -
ServSafe
04.2020
Certified Auto Cad Technician -
Bakersfield College
01.2008
High School Diploma -
Pilgrims School
01.2000
Skills
- Opening and closing procedures
- Training and mentoring
- Schedule oversight
- Brand management
- Issue and conflict resolution
- Contract development and management
- Computer skills
- Time management
- Supervision
- Troubleshooting
- Critical thinking
- People skills
- Organizational skills
- Lead generation
- Team building
- Decision-making
- Fraud reviews
- Identification requirements
- Recordkeeping skills
- Document evaluations
- Excel spreadsheets
- Inventory replenishment
- Meeting planning
- Billing and coding
- Strong problem solver
- Professional and mature
- Mail management
- Proofreading
- Marketing tactics
- Hiring and staffing
- Merchandising
- Design coordination
- Staff training and development
- Team oversight
- Quality management systems
- Payout abilities
- Skilled at shuffling cards
- Good work ethic
- Telephone etiquette
- Print Production
- Quality control
- Scheduling and calendar management
- Scanning and copying
Timeline
Notary Signing Agent /Notary Public
Self-employeed
08.2022 - Current
Sales Adviser
Discovery Toys
08.2021 - Current
Shift Leader /Manager's Assistant
Sullivan petroleum
03.2020 - 11.2022
Ambassador/Promo Model/Customer Service Rep
CurrentBrand
03.2017 - Current
Card Dealer
Good Time Entertainment / Kyle Brown
12.2016 - 01.2020
Dance Workout Instructor
Polga Fitness / Diana Blake
07.2016 - 08.2017
Booking Agent/ Dance Instructor / Event Planner
Ada's Events
03.2015 - Current
Customer Service
Bull Shed
06.2014 - 06.2015
Dispatcher
Landstar / Robert Davis
06.2013 - 06.2014
Manager
Izone / John Stidman
02.2012 - 06.2013
Sales Representative /Unit Leader
Avon
12.2010 - Current
Window Cleaner /Sign Painter
Self
12.1999 - Current
Certified Notary Public / Notary Signing Agent
CPS HR Consulting
Food Handler Certificate:US Food Handler -
ServSafe
Certified Auto Cad Technician -
Bakersfield College
High School Diploma -
Pilgrims School