Adal Bhuiyan
Bronx,NY
Summary
Dynamic and adaptable professional with over three years of experience in front desk operations, hospitality, and administrative support. Recognized for delivering exceptional customer service, efficiently solving problems, and thriving in fast-paced environments. Multilingual and highly organized, with a proven track record of supporting teams, streamlining operations, and fostering positive experiences for clients and colleagues. Eager to leverage skills and dedication in a role that values excellence and collaboration.
Overview
1
1
Certification
Work History
Front Desk Agent
Wyndham Hotel
Bronx, NY
- Welcome and assist guests with check-ins, check-outs, and inquiries.
- Monitor hotel security by verifying guest access and maintaining safety protocols.
- Handle reservations, payments, and resolve guest concerns.
- Coordinate with housekeeping and maintenance teams.
Restaurant Assistant
Applebee’s
Bronx, NY
- Assisted in daily restaurant operations, greeting guests and coordinating seating.
- Supported servers and kitchen staff for smooth service.
- Maintained cleanliness and handled phone inquiries/orders.
Shift Leader
Dunkin’ Donuts
Bronx, NY
- Supervised and trained team members.
- Managed cash handling, inventory, and store procedures.
- Ensured timely orders with quality control.
- Resolved customer concerns efficiently.
Education
High School Diploma - undefined
Bronx Bridges High School
Bronx, NY01.2022
Skills
- Front Desk & Receptionist Experience
- Security & Access Control Monitoring
- Customer Service & Conflict Resolution
- Administrative & Organizational Skills
- Effective Communication & Problem-Solving
- Multilingual: English, Bangla, Urdu, Hindi
Certification
Security License (Valid)
Languages
English
Hindi
Urdu
Bengali
Punjabi
Timeline
Front Desk Agent
Wyndham Hotel
Restaurant Assistant
Applebee’s
Shift Leader
Dunkin’ Donuts
High School Diploma - undefined
Bronx Bridges High School