Adalis Prieto
Fair Lawn,NJ
Summary
To obtain a challenging position within a growing organization which will utilize my skills, experience, and education as well as offer growth opportunities.
Overview
15
15
years of professional experience
Work History
Surgical Scheduler Coordinator
Eye Care Associates Of New Jersey
65 Harristown Road Glen Rock Nj
05.2018 - 05.2024
- Demonstrated adaptability by managing unexpected schedule changes or emergencies, ensuring minimal disruption to other scheduled surgeries.
- Reduced patient wait times by effectively coordinating with surgeons, nurses, and support staff.
- Increased patient satisfaction with timely communication regarding appointment confirmations and reminders.
- Expedited registration process for new patients by gathering necessary information prior to their arrival at the hospital or clinic setting.
- Decreased errors in scheduling system through regular audits, identifying discrepancies, and implementing corrective actions when needed.
- Collaborated with insurance providers to obtain necessary authorizations for scheduled surgeries, minimizing delays or cancellations due to coverage issues.
- Maintained a high level of organization in managing appointment calendars for multiple surgeons simultaneously without compromising accuracy or efficiency.
- Promoted effective teamwork among colleagues through consistent communication and collaboration on complex cases requiring coordination across multiple departments.
- Supported successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information, and surgical consents.
- Provided exceptional customer service to patients, addressing their concerns promptly while maintaining professionalism at all times.
- Enhanced patient satisfaction by efficiently scheduling surgeries and pre-operative appointments.
- Continuously updated personal knowledge about surgical procedures, medical terminology, and relevant software systems through professional development opportunities.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Administrative Assistant
Northern Architectural Systems
11.2016 - 02.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sales representative
Premio Foods Inc.
12.2015 - 11.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Trained and mentored new sales representatives.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Administrative Assistant
Northern Architectural Systems
09.2015 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
Administrative Assistant
Superior Integrated Solutions
Iselin, NJ
03.2013 - 03.2015
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Teachers Assistant
The Goddard School
Ramsey, NJ
02.2011 - 10.2011
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Assisted lead teachers with lesson plan creation and materials development .
Marketing Coordinator
Office Team Agency (Essex Technology Group)
08.2010 - 09.2010
- Answered general marketing department inquiries by email, phone, and mail.
- Delivered consistent results by maintaining a keen focus on data-driven decision-making across all aspects of the role.
Waitress/Hostess
The Venetian
Garfield, NJ
11.2009 - 07.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
Education
Undergraduate -
Bergen Community College
Graduate -
Fair Lawn High School
06.2008
Skills
- People skills
- Microsoft office; Word Excel and Power Point
- Organization
- Filing
- Maintaining records
- Great deal of office experience
- Bilingual – fluent in English and Spanish
- Multitasking in busy environments
- Fast learner
References
Available upon request.
Timeline
Surgical Scheduler Coordinator
Eye Care Associates Of New Jersey
05.2018 - 05.2024
Administrative Assistant
Northern Architectural Systems
11.2016 - 02.2017
Sales representative
Premio Foods Inc.
12.2015 - 11.2016
Administrative Assistant
Northern Architectural Systems
09.2015 - 12.2015
Administrative Assistant
Superior Integrated Solutions
03.2013 - 03.2015
Teachers Assistant
The Goddard School
02.2011 - 10.2011
Marketing Coordinator
Office Team Agency (Essex Technology Group)
08.2010 - 09.2010
Waitress/Hostess
The Venetian
11.2009 - 07.2010
Undergraduate -
Bergen Community College
Graduate -
Fair Lawn High School