Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adam Akaila

Seattle,WA

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and creating memorable interactions. Positive and respectful contributor to discussions talented in filling, facing and organizing products to maintain department standards. Hardworking and honest individual recognized for contributing in other departments and creating a positive work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Dunn Lumber Seattle
08.2024 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Developed trusting relationships with customers by making personal connections.
  • Demonstrated product features and benefits for customers' needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, product knowledge, and customer service.

Yard Worker

Dunn Lumebr
11.2023 - 08.2024
  • Used power tools such as drills and saws for various projects.
  • Performed routine maintenance tasks on vehicles used in yard work operations.
  • Built long-lasting trust with new and old customers.
  • Loaded customers with lumber and various construction materials.
  • Received incoming stock from suppliers and handled the appropriate paperwork.
  • Maintained cleanliness and organization of work areas, tools, and equipment.

Intern

Prime Hospital
08.2023 - 08.2023
  • Provided assistance to staff in the daily operations of the organization.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Resolved complaints or issues using strong customer service and engagement skills.
  • Established and maintained relationships with fellow volunteers and organization employees.

Case Management Volunteer

Rashid Hospital
12.2022 - 12.2022
  • Collaborated with others by contributing time, effort and skills to achieve the hospital's goals.
  • Provided assistance to staff in the daily operations of the hospital.
  • Entered data into computer systems, updating records, and files with new information.
  • Adhered to strict confidentiality policies in regard to personal and financial data.
  • Maintained accurate records and documented patient data in hospitals databases.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

High School Diploma -

Al-Maaref Private School
Dubai, Al-Nahda 1
07.2023

Skills

  • Problem analysis
  • Relationship building
  • Training and mentoring
  • Store opening and closing
  • Stocking and receiving

Certification

  • Forklift certified
  • Saw certified

Languages

Arabic
Native or Bilingual

Timeline

Sales Associate

Dunn Lumber Seattle
08.2024 - Current

Yard Worker

Dunn Lumebr
11.2023 - 08.2024

Intern

Prime Hospital
08.2023 - 08.2023

Case Management Volunteer

Rashid Hospital
12.2022 - 12.2022

High School Diploma -

Al-Maaref Private School

Similar Profiles

CREATE PROFILE