Highly motivated student-athlete with a background in customer service and technology operations. Known for problem-solving abilities and a calm demeanor. Looking forward to achieving educational goals in a prestigious university.
Overview
2
2
years of professional experience
Work History
Sales Associate
Magic Fountain
Summit
04.2025 - Current
Assisted customers with product selection and inquiries.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Built and maintained relationships with peers and upper management to drive team success.
Collaborated with team members to enhance customer experience and streamline sales processes.
Maintained clean and organized sales floor displays.
Operated point-of-sale system for transactions and returns.
Engaged customers to foster a welcoming shopping environment.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Technology Associate
Dental Health Providers of New Jersey
SPRINGFIELD
06.2024 - Current
Supported IT team with software installation and system updates.
Provided technical assistance to dental staff regarding equipment usage.
Monitored system performance and identified potential areas of improvement.
Assisted in troubleshooting technical issues for dental staff and patients.
Ensured compliance with data security protocols in patient management systems.
Displayed knowledge and proficiency in remote communication methodologies and virtual private networks.
Configured and tested hardware components to ensure proper functioning.