Adam Alexander
Jupiter
Summary
Experienced service professional with a great passion and dedication for the hospitality industry. I enjoy providing an exceptional experience with an attention to detail. My time in the field has empowered me to make personal connections while providing me the knowledge to make every guest visit a positive experience which not only makes the guest happy, but helps drive sales and enhance the reputation of the business.
Overview
22
22
years of professional experience
Work History
Server, Server Trainer
Spotos Fish and Oyster
01.2021 - Current
- Provide first class hospitality to our guests.
- Build relationships with our guests to ensure a memorable experience and subsequent return visits.
- Maintain properly manicured table and clean floors.
- Support Bussers, Food Runners, and Bartenders during service.
- Proficient in all menus including, food, wine, and cocktails.
- Drive sales!!!
Server, Server Trainer
Lucky Shuck
01.2020 - 01.2021
- Provide first class hospitality to our guests.
- Build relationships with our guests to ensure a memorable experience and subsequent return visits.
- Maintain properly manicured table and clean floors.
General Manager
Metro Diner
01.2018 - 01.2020
- Conduct daily checklists for private and state health and safety inspections.
- Consistently maintain high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Continually managed the restaurants from the floor to ensure that food quality and service standards were constantly being exceeded.
- Built sales forecasts and schedules to reflect desired productivity
- Efficiently resolved problems to the satisfaction of all parties involved.
- Produced prep lists based on proper par levels and pre-scheduled specials.
- Placed produce and main food and alcohol orders
Manager Operator
Sunshine Restaurant Partners
01.2015 - 01.2018
- Oversaw a newly SRP acquired location with sales of $2 million annually and a 10% sales increase in my first year.
- Conduct daily checklists for private and state health and safety inspections.
- Continually manage the restaurant from the floor and kitchen to ensure that food quality and service standards were constantly being exceeded.
- Build sales and labor forecasts to reflect desired productivity goals.
- Consistently maintain high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Nominated South Florida General Manager of the quarter within my first year of operations.
- Certified corporate trainer tasked with training newly hired managers within the region.
General Manager
Duffy's Sports Grill
01.2004 - 01.2015
- Oversaw several locations with sales of up to $5 million annually.
- Conducted daily pre-shift and weekly management meetings to ensure organizational efficiency.
- Continually managed the restaurants from the floor to ensure that food quality and service standards were constantly being exceeded.
- Built sales forecasts and schedules to reflect desired productivity goals.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Efficiently resolved problems to the satisfaction of all parties involved.
- Helped forge strategic corporate partnership with the Miami Marlins
Education
Accounting
University of Buffalo
Buffalo, NY01.1995
Skills
- Budget Administration
- Staff Development & Training
- Team Leadership
- Revenue Generation
- Customer Service
- Relationship Building
- Cost Control
- Micros, Pinnacle, Aztec, Rosnet, Tabit, Aloha POS Systems
- I-Control
- Hot Schedules, Staff Linq
- Manager Serve Safe Certified
- Paytronix Loyalty Program
- Microsoft Excel
- Impeccable food safety
Timeline
Server, Server Trainer
Spotos Fish and Oyster
01.2021 - Current
Server, Server Trainer
Lucky Shuck
01.2020 - 01.2021
General Manager
Metro Diner
01.2018 - 01.2020
Manager Operator
Sunshine Restaurant Partners
01.2015 - 01.2018
General Manager
Duffy's Sports Grill
01.2004 - 01.2015
Accounting
University of Buffalo