Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Gentle

Inver Grove Heights,MN

Summary

Competent Server Trainer offering 40 years of food service experience in fast paced restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development. Outgoing and energetic Server Trainer skilled at bringing new employees up to speed. Gifted instructor with strong verbal and written communication skills.

Overview

29
29
years of professional experience

Work History

Server Trainer

Joseph’s Grill
Saint Paul , MN
03.2007 - Current
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided continuous evaluation and feedback to server employees.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Observed participants and provided corrective measures for skill improvement.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Forklift Operator

Amazon
Lakeville, MN
04.2022 - 05.2022
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Communicated with floor managers to determine merchandise placement.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Updated [Software] tracking systems to document movements and determine proper area for storage.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Unloaded materials and goods at designated locations for best project availability.
  • Manually counted Number of picked and packaged orders for any loss.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Completed inventory cycle counts and documented information in [Type] reports.
  • Boosted team performance by moving materials with forklifts, cranes and other equipment.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.

PCA

All Home Health
Bloomington , MN
08.2016 - 01.2022
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

House Cleaner

Myself
Saint Paul, MN
05.1988 - 10.1996
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Operated electronic backpack vacuums and floor sweepers.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Waxed and polished wood floors and other woodwork.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Education

No Degree - Accounting

Saint Paul College - A Community And Technical College
Saint Paul, MN

GED -

Humboldt HIgh School
Saint Paul, MN
06.1981

Skills

  • Budget Administration
  • Course Materials Development
  • Contract Negotiation
  • Team Exercises
  • Attention to Detail
  • Creative Solution Development

Timeline

Forklift Operator

Amazon
04.2022 - 05.2022

PCA

All Home Health
08.2016 - 01.2022

Server Trainer

Joseph’s Grill
03.2007 - Current

House Cleaner

Myself
05.1988 - 10.1996

No Degree - Accounting

Saint Paul College - A Community And Technical College

GED -

Humboldt HIgh School

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Sharon Gentle