Austin Freedman
Summary
Energetic client relations professional with strong sales background and effective relationship building and client retention skills. Strategically negotiates, closes deals and increases sales with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
10
10
years of professional experience
Work History
Server Trainer
Red Mesa Cantina
07.2021 - 11.2023
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Streamlined server training process for improved employee retention and quicker onboarding.
- Assisted management in creating a new menu, resulting in increased sales and customer satisfaction.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
Car Salesperson
Sahara Chrysler Jeep Dodge Ram
07.2020 - 11.2020
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
Caregiver, Special Needs
Care Advantage, Inc.
02.2019 - 03.2020
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Server
Chili's Bar And Grill
09.2013 - 02.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Arts - Photographic, Film, And Video Technology
John Tyler Community College
Chester, VA05.2019
Associate of General Studies - General Studies
John Tyler Community College
Chester, VA05.2019
High School Diploma -
Manchester High School
Midlothian, VA05.2014
Certification - Graphic Design
Chesterfield Technical Center
Chester, VA05.2013
Skills
- New Employee Mentoring
- Food and Beverage Pairings
- Team Member Training
- Guest Relations Management
- Food Spoilage Prevention
- Restaurant Operations
- Budget Administration
- Management Consultation
Timeline
Server Trainer
Red Mesa Cantina
07.2021 - 11.2023
Car Salesperson
Sahara Chrysler Jeep Dodge Ram
07.2020 - 11.2020
Caregiver, Special Needs
Care Advantage, Inc.
02.2019 - 03.2020
Server
Chili's Bar And Grill
09.2013 - 02.2020
Associate of Arts - Photographic, Film, And Video Technology
John Tyler Community College
Associate of General Studies - General Studies
John Tyler Community College
High School Diploma -
Manchester High School
Certification - Graphic Design
Chesterfield Technical Center
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